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Thank you for visiting the UltraPharmRx website located at UltraPharmRx.com (the “Site”). The Site is an Internet property of UltraCore Meds, LLC (collectively, “UltraPharmRx,” “we,” “our” or “us”). The following UltraPharmRx Terms and Conditions (“Terms and Conditions”) are inclusive of the UltraPharmRx Privacy Policy (“Privacy Policy”), the Consent to Telehealth, the Frequently Asked Questions (“FAQ”) and any and all other applicable operating rules, policies, price schedules and other supplemental terms and conditions or documents that may be published from time to time, which are expressly incorporated herein by reference (collectively, the “Agreement”).
Subject to your compliance with these Terms and Conditions, we hereby grant to you a personal, limited, revocable, non-exclusive, and nontransferable right to view, download, access, and use the Sites in the United States and to use the Services solely for your personal and non-commercial use and only as permitted under these Terms and Conditions, the Consent to Telehealth, and the Privacy Policy.
Each end-user visitor to the Site (“user,” “you” or “your”) agrees to the terms of the Agreement, in their entirety when she/he: (a) accesses or uses the Site; (b) accesses and/or downloads any of the: (i) blog posts, text, audio, video, photographs, graphics, artwork, testimonials and/or other content featured on the Site, including erectile dysfunction (“ED”) related content (collectively, “Informational Content”); and/or (ii) links to third party websites, products and/or services (“Third-Party Links,” and together with the Informational Content, the “Content”); (c) accesses certain product review sections, message boards, comments sections, customer ratings and other interactive features of the Site (collectively, “Interactive Services”); (d) registers to receive the UltraPharmRx e-mail newsletter (“Newsletter”); (e) purchases any of the non-prescription items made available by and through the Site (collectively, the “UltraCore Meds Products”) as provided by UltraPharmRx; (f) purchases prescription medicines via the Site (“Prescription Medications,” and together with the UltraPharmRx Products, the “Products”), as same are prescribed by certain third-party licensed medical doctors (“Healthcare Providers”) that provide telemedicine-related services in connection with the Site (“Telemedicine Services”); and/or (g) utilizes the various contact forms and/or contact information made available on the Site as a means to contact directly, or request to be contacted by, UltraPharmRx (collectively, the “Contact Services,” and together with the Site, Content, Social Media Pages, UltraPharmRx Products, Newsletter, Prescription Medications and Telemedicine Services, the “Site Offerings”).
Third-Party Links may not be under our control; therefore, we are not responsible for the information, products or services described thereon, or for the content of any Third-Party Links, including, without limitation, any link contained in a Third-Party Link, or any changes or updates to a Third-Party Link. We are providing these Third-Party Links to you only as a convenience, and the inclusion of any Third-Party Link does not necessarily imply endorsement of its content or any association with its operators. Your use of these Third-Party Links is at your own risk, and we are not liable to you in any way, either directly or indirectly, for any content, errors, damage or loss caused by or in connection with use of or reliance on information contained in or provided to or provided by Third-Party Links.
PLEASE REVIEW THE TERMS OF THE AGREEMENT CAREFULLY. IF A USER DOES NOT AGREE WITH THE TERMS OF THE AGREEMENT IN THEIR ENTIRETY, THAT USER IS NOT AUTHORIZED TO USE THE SITE OFFERINGS IN ANY MANNER OR FORM.
NEW JERSEY STATE RESIDENTS ARE ENCOURAGED TO REVIEW THEIR RIGHTS UNDER THE AGREEMENT, AS PROVIDED UNDER THE NEW JERSEY TRUTH-IN-CONSUMER CONTRACT WARRANTY AND NOTICE ACT (“TCCWNA”).
You expressly agree that use of the site is solely at your sole risk. You acknowledge and understand that the Content and UltraPharmRx Products have not been evaluated by the US Food & Drug Administration (“FDA”). The Content, UltraPharmRx Products and other material made available by and through the Site Offerings: (a) are not intended to diagnose, treat, cure or prevent any medical condition or disease; (b) are not in any way intended as medical advice or as a substitute for medical advice and/or medical treatment; and (c) should only be used in conjunction with the guidance and care of your physician. You further understand that the UltraPharmRx Products and Prescription Medications are not intended for use by persons under eighteen (18) years of age. You understand and agree that some of the Content associated with the UltraPharmRx Products and/or the efficacy of the UltraPharmRx Products, is obtained from independent third-party sources, such as news agencies, scientific reports and/or scientific/research entities (collectively, “Third-Party Sources”). UltraPharmRx does not warrant or represent that such Content is error-free, and UltraPharmRx does not represent or endorse any Third-Party Sources or the methods that they use to arrive at their conclusions. All UltraPharmRx Product specifications, performance data and other related information made available via the Site Offerings is for informational and illustrative purposes only, and do not constitute a guarantee or representation that the UltraPharmRx Products will conform to such specifications or performance data. UltraPharmRx does not warrant or represent that the UltraPharmRx Products will provide you with any particular benefits, or that your results will match those of others who have used the UltraPharmRx Products. Individual results will vary from person to person, and are dependent on factors including pre-existing medical conditions, age, weight, body chemistry, diet and exercise regimen.
You should always consult with your physician or other healthcare professional before utilizing any UltraPharmRx Products, Prescription Medications and/or adopting any treatment for a health problem, whether featured by and through the Site Offerings or otherwise, especially if you suffer from any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, skin diseases or ailments, anemia, depression, anxiety, have a family history of these or other mental or physical illnesses. Your physician should allow for proper follow-up visits and individualize your treatment plan as appropriate. If you have or suspect that you have a medical problem as a result of using any UltraPharmRx Products, Prescription Medications and/or treatment for a health problem, promptly contact your health care provider. Never disregard professional medical advice or delay in seeking professional advice because of something that you have read on the Site or in connection with any other Site Offerings.
Without limiting the foregoing, those who are taking medication or are under treatment for any disease, or are pregnant or lactating, please consult with your physician or other health care professional before utilizing any UltraPharmRx Products, Prescription Medications and/or adopting any treatment for a health-related problem. The UltraPharmRx Products may include ingredients that you may be allergic to. You should always check the ingredients in any UltraPharmRx Products and Prescription Medications to avoid potential allergic reactions. If you have, or suspect that you are experiencing, an allergic reaction or other adverse health event, promptly contact your health care provider.
Modification of Agreement. The Agreement constitutes the entire and only agreement between users and UltraPharmRx with respect to users’ use of the Site Offerings, and supersedes all prior or contemporaneous agreements, representations, warranties and/or understandings with respect to same. We may amend the Agreement from time to time in our sole discretion, without specific notice to you; provided, however, that: (a) any amendment or modification to the arbitration provisions, prohibition on class action provisions or any other provisions applicable to dispute resolution (collectively, “Dispute Resolution Provisions”) shall not apply to any disputes incurred prior to the applicable amendment or modification; and (b) any amendment or modification to pricing and/or billing provisions (“Billing Provisions”) shall not apply to any charges incurred prior to the applicable amendment or modification. The latest Agreement will be posted on the Site. We recommend that you read the Terms and Conditions each time you use the website. If you object to any changes, your sole recourse will be to cease using the web sites and our services. Your continued access to and use of the Websites or Services signifies your acknowledgement and acceptance of any such changes to these Terms and Conditions (other than with respect to disputes arising prior to the amendment or modification of the Dispute Resolution Provisions, or charges incurred prior to the amendment or modification of the Billing Provisions, which shall be governed by the Dispute Resolution Provisions and/or Billing Provisions then in effect at the time of the subject dispute or incurred charges, as applicable) and agreement to be bound thereby.
Eligibility to Access Site Offerings; Necessary Equipment. The Site Offerings are available only to individuals who: (i) are 18 years of age or older; (ii) are located in a State of the United States where we operate. For a list of states click here; (iii) consent to be legally bound by and comply with these Terms as posted and may be updated from time to time at our sole discretion; (iv) have compatible computing and/or mobile devices, access to the Internet, and certain necessary software in order to use the Platform. Any fees or charges incurred by your mobile service and Internet Service Provider in connection with your use of the Services are your sole responsibility.
You understand and agree that satisfying the above requirements does not guarantee that you will access the Site Offerings. To the extent permitted by applicable law, UltraPharmRx may terminate your right to access the Site Offerings at any time where you: (i) are in any way in breach of the Agreement; (ii) are engaged in any improper conduct in connection with the Site Offerings; and/or (iii) are, at any time, conducting any unauthorized commercial activity by or through your use of the Site Offerings.
You may register to purchase Products and/or utilize certain Site Offerings, including the Contact Services. You must provide us with accurate and complete registration information and advise us promptly of any changes. Failure to do so will entitle us to immediately terminate your use of certain Site Offerings that require registration. The information you provide to us or the purposes of registration will be dealt with in accordance with our privacy policy.
You can purchase, by and through the Site: (a) UltraPharmRx Products by completing the applicable Form and providing the requisite Registration Data; and (b) Prescription Medication by completing the applicable Form, providing the requisite Registration Data, completing the Telemedicine Services process and receiving approval from a Healthcare Provider.
There is only one option for purchasing products by and through the site: (a) Automatic Renewal Program option. All automatic renewals can be managed in the account portal
Automatic Renewal Program: Where you purchase Products in connection with an automatically renewing subscription model (“Automatic Renewal Program”), your Payment Method will be charged the applicable amount for the subject Products on a recurring basis for as long as that Automatic Renewal Program subscription remains active (the “Recurring Fees”). Such Recurring Fees will be charged in advance and you acknowledge and agree that UltraPharmRx will not obtain any additional authorization from you for the applicable Automatic Renewal Program’s Recurring Fees. Every time that you accept delivery of the subject Products, you re-affirm that UltraPharmRx is authorized to charge your Payment Method and to have the Recurring Fees applied to same. You may cancel a subscription at any time up to forty-eight (48) hours before the applicable renewal processing date of your subscription. If you wish to cancel an Automatic Renewal Program, you may do so at any time by: (i) signing in to your member portal here; (ii) calling us at: 877-260-6968; or (iii) e-mailing us at: [email protected]. Please be advised, all automatic renewal program subscription orders must be cancelled within (12) hours of the renewal subscription date to avoid the order being shipped and you incurring charges for same.
General Billing Terms: You must promptly notify us if your Payment Method is cancelled or is no longer valid (e.g., due to loss or theft) or your Product shipment may be delayed or cancelled. Changes to such information can be made by contacting a customer care professional at: 877-260-6968 or [email protected]. If you participate in an automatic shipment Recurring Fee program using a credit card and your credit card fails to process for a subsequent shipment, you agree that UltraPharmRx may contact you on any phone number (including a cell phone number) or e-mail address provided by you for alternate payment information. If you fail to pay for any product or service received, your account may be sent to collection. UNLESS OTHERWISE INDICATED, ALL SALES ARE FINAL AND NON-REFUNDABLE. The fees associated with your purchases will appear on your Payment Method statement through the identifiers “UltraPharmRx” or “UltraCore Meds ” All prices displayed on the Site are quoted in U.S. Dollars, are payable in U.S. Dollars and are valid and effective only in the United States. Failure to use the Products does not constitute a basis for refusing to pay any of the associated charges. Subject to the conditions set forth herein, you agree to be bound by the Billing Provisions of UltraPharmRx in effect at any given time. Upon reasonable prior notice to you (with Site-updates and/or e-mail sufficing), UltraPharmRx reserves the right to change its Billing Provisions whenever necessary, in its sole discretion. Continued use of the Site and/or purchase of Products after receipt of such notice shall constitute consent to any and all such changes; provided, however, that any amendment or modification to the Billing Provisions shall not apply to any charges incurred prior to the applicable amendment or modification.
Restrictions: You agree that any Products you purchase from UltraPharmRx will be used for your personal, non-commercial use. You agree that you will not re-sell, re-distribute, or export any Product that you order from UltraPharmRx. UltraPharmRx does not accept orders from dealers, wholesalers, or customers who are resellers or who intend to resell Products offered on the Site. If UltraPharmRx discovers that you are placing orders with the intent to resell Products offered on the Site, we will immediately cancel your order, suspend or terminate your account and, at our option, pursue any and all available legal remedies under applicable law. To the extent that your conduct may be fraudulent, such as attempting to purchase or purchasing Products through the use of fake or stolen cards, UltraPharmRx will report you to federal, state and/or local enforcement authorities and take any additional legal action deemed appropriate by UltraPharmRx.
All Products purchased from UltraPharmRx remain, at all times, subject to the disclaimers contained herein and on the Site. Prices for Products are subject to change at any time. All Products offered by UltraPharmRx are subject to availability and UltraPharmRx reserves the right to reject all or any part of an order without prior notice. You will be notified if any of the Products in your order are no longer available or if all or any part of your order is cancelled. UltraPharmRx will refund any amount already paid on ordered Products that are no longer available or any cancelled part of any order.
If you wish to return UltraPharmRx Products, you may contact a customer care professional at: 877-260-6968. Prescription Medications can not be returned or refunded.
Telemedicine involves the delivery of health care services using electronic communications, information technology, or other means between a health care provider and a patient who are not in the same physical location. Telemedicine may be used for diagnosis, treatment, follow-up and/or related patient education, and may include, but is not limited to: (i) Electronic transmission of medical records, photo images, personal health information, or other data between a patient and health care provider; (ii) Interactions between a patient and health care provider via audio, video, and/or data communications; and (iii) Use of output data from medical devices, sound, and video files.
Where you request Prescription Medication, you must complete the medical intake Form. Upon completion of same, UltraPharmRx will submit same to a participating Healthcare Provider who will perform the requisite Telemedicine Services to determine your suitability for Prescription Medication before prescribing same.
You should always consult with your physician or other healthcare professional before utilizing any Prescription Medications and/or adopting any treatment for a health problem recommended by and through the Telemedicine Services. Your physician should allow for proper follow-up visits and individualize your treatment plan as appropriate. Never disregard professional medical advice or delay in seeking professional advice because of something that you have read on the Site or in connection with any Telemedicine Services.
Please be advised that UltraPharmRx does not itself offer the Telemedicine Services made available via the Site Offerings, nor can UltraPharmRx issue a prescription for the Prescription Medication. The ultimate terms and conditions of any such prescription made available via the Telemedicine Services will be determined by the applicable Healthcare Provider(s). You understand and agree that UltraPharmRx shall not be liable to you or any third party for any medical services and/or medications offered by any Healthcare Provider(s) by and/or through the Telemedicine Services.
Please see our Consent to Telehealth for a description of the risks and benefits of telemedicine. The Consent to Telehealth is hereby incorporated into these Terms of Use by reference and constitutes a part of these Terms of Use.
The Site contains Content which includes, but is not limited to, product reviews, text, audio, video, photographs, graphics, artwork, testimonials and other information about UltraPharmRx and/or the UltraPharmRx Products. The Content is compiled, distributed and displayed by UltraPharmRx, as well as third-party content providers, such as Third-Party Sources and other Site users (collectively, “Third-Party Providers”). UltraPharmRx does not control and is not responsible for the completeness, accuracy, appropriateness and/or usefulness of the Content provided by Third-Party Providers that is made available by and through the Site Offerings. Such Third-Party Content should not necessarily be relied upon. Reliance on any Content or other information made available to you by and through the Site Offerings is solely at your own risk. UltraPharmRx does not represent or warrant that the Content and other information posted by and through the Site Offerings is accurate, complete, up-to-date or appropriate. You understand and agree that UltraPharmRx will not be responsible for, and undertakes no responsibility to monitor or otherwise police Content provided by Third-Party Providers. You may find certain Content to be outdated, harmful, inaccurate and/or deceptive. You agree that UltraPharmRx shall have no obligation and incur no liability to you in connection with any Content. Please use caution, common sense and safety when using the Content. The Content is offered for informational purposes only and is at all times subject to the disclaimers contained herein and on the Site.
UltraPharmRx may, in UltraPharmRx sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to UltraPharmRx through the Interactive Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of vehicle repair quote requests, and submission of entries for competitions and promotions ("User Content"). Any User Content provided by you remains your property. However, by providing User Content to UltraPharmRx, you grant UltraPharmRx a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Interactive Services and UltraPharmRx business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity. You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant UltraPharmRx the license to the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor UltraPharmRx use of the User Content as permitted herein will infringe, misappropriate or violate a third party's intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by UltraPharmRx in its sole discretion, whether or not such material may be protected by law. UltraPharmRx may, but shall not be obligated to, review, monitor, or remove User Content, at UltraPharmRx sole discretion and at any time and for any reason, without notice to you.
UltraPharmRx reserves the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of the foregoing, including, without limitation, the suspension or termination of a User's access and/or account. UltraPharmRx may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.
Except as may be provided in the Privacy Policy or prohibited by applicable law, UltraPharmRx reserves the right at all times to disclose any information as UltraPharmRx deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in UltraPharmRx’s sole discretion.
When you set up an account with UltraPharmRx, you are creating a direct customer relationship with UltraPharmRx that enables you to access and/or utilize the various functions of the Site Offerings as a user. As part of that relationship, you may provide certain personal information to UltraPharmRx that we do not consider to be “protected health information” or “medical information,” such as your name, email address, mailing/billing address and telephone number.
However, where you request Prescription Medications or otherwise request certain UltraPharmRx Products, you may also provide certain health or medical information that may be protected under applicable laws, rules and regulations, such the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments (collectively, “HIPAA”). UltraPharmRx is not considered a “covered entity” under HIPAA; provided, however, that our Healthcare Providers are “covered entities” under HIPAA and, in connection therewith, UltraPharmRx may, in some cases, be a “business associate” of the Healthcare Providers. It is important to note that HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to all of your transactions or communications with UltraPharmRx. To the extent UltraPharmRx is deemed a “business associate” however, and solely in its role as a business associate, UltraPharmRx may be subject to certain provisions of HIPAA with respect to “protected health information,” as defined under HIPAA, that you provide to the Healthcare Providers (“PHI”). In addition, any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, “Protected Information”), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under this Privacy Policy. Protected Information does not include information that has been de-identified in accordance with applicable laws.
Each user hereby represents and warrants to UltraPharmRx as follows: (a) all information user provides at all times in connection with user’s use of the Site Offerings, and in communications with Healthcare Providers, is true, accurate, current and complete, and user agrees to maintain and promptly update such information to keep it true, accurate, current and complete as long as user is using the Site Offerings; (b) where user purchases or attempts to purchase Products, that user is doing so for her/his own personal use, and with no intent to resell such Products; (c) the Agreement constitutes the legal, valid and binding obligation of user, which is fully enforceable against such user in accordance with its terms; (d) user understands and agrees that user has independently evaluated the desirability of utilizing the Site Offerings and that user has not relied on any representation and/or warranty other than those set forth in the Agreement; and (e) the execution, delivery and performance of the Agreement by user will not conflict with or violate: (i) any applicable law; (ii) any order, judgment or decree applicable to user; and/or (iii) any agreement or other instrument applicable to user.
Each user agrees to indemnify, hold harmless and promptly defend UltraPharmRx and, if applicable, its shareholders, directors, officers, employees and agents, from and against any action, cause, claim, damage, debt, demand or liability, including, without limitation, costs and attorneys’ fees, asserted by any person, arising out of or relating to: (a) User’s breach of this Agreement; (b) User’s use of the Site Offerings, including, without limitation, any data or work transmitted or received by User; (c) User’s dispute with any Healthcare Provider(s) and/or other third party(ies) and/or (d) any unacceptable, unauthorized and/or improper use of the Site Offerings. The provisions of this Section 12 are for the benefit of UltraPharmRx, its parent, subsidiaries and/or affiliates, and each of their respective officers, directors, members, employees, agents, shareholders, licensors, suppliers and/or attorneys. Each of these individuals and entities shall have the right to assert and enforce these provisions directly against users on its own behalf.
UltraPharmRx has the exclusive right, title, and interest in the Site Offerings, including the information, graphics, design, compilation, magnetic translation, digital conversion, software,documentation, marks, business processes, know-how, service names and other matters related to same, (Collectively, Proprietary Content). The “UltraPharmRx” name and logo, and all associated graphics, icons and service names, are intellectual property of UltraPharmRx the use of any trademark without the applicable trademark owner's express written consent is strictly prohibited. No User shall copy, recompile, disassemble, reverse engineer, make or distribute any other form of, or create derivative works from, the Proprietary Content without prior written consent. All Proprietary Content is protected under United States and foreign laws, whether owned by UltraPharmRx or third parties with whom we associate to deliver the Site Offerings.The posting of information or material by and through the Site Offerings does not constitute a waiver of any right in or to such information and/or materials.
You must exercise caution and sound judgment in using the Site Offerings. You are prohibited from any attempt to damage, destroy, tamper with, vandalize and/or otherwise interfere with the operation of the Site Offerings. Any such attempt is a violation of criminal and civil law and UltraPharmRx will diligently pursue any and all remedies against any offending individual or entity to the fullest extent permissible by law and in equity.
THE SITE OFFERINGS AND THE OTHER PRODUCTS AND SERVICES OFFERED BY AND THROUGH SAME ARE PROVIDED TO USERS ON AN “AS IS” AND “AS AVAILABLE” BASIS. ANY ACCESS TO OR USE OF THE SITE OFFERINGS IS VOLUNTARY AND AT THE SOLE RISK OF THE USER. ULTRAPHARMRX AND EACH THIRD-PARTY OFFERING PRODUCTS OR SERVICES THROUGH THE SERVICE, TO THE FULLEST EXTENT PERMITTED BY LAW, MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY NATURE, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, IN CONNECTION WITH THIS AGREEMENT, THE SITE OFFERINGS AND THE PRODUCTS AND SERVICES OFFERED BY AND THROUGH SAME OR ANY OTHER MATTER, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY, TITLE AND FITNESS FOR A PARTICULAR PURPOSE. ULTRAPHARMRX DOES NOT WARRANT OR GUARANTEE THAT THE USE OF THE SITE OFFERINGS WILL RESULT IN ANY SPECIFIC MEDICAL BENEFIT OR OTHER HEALTH-RELATED OUTCOME. ULTRAPHARMRX DOES NOT WARRANT OR GUARANTEE THAT THE SITE OFFERINGS AND THE OTHER PRODUCTS AND SERVICES OFFERED BY AND THROUGH SAME WILL BE WITHOUT ERRORS, DISRUPTIONS, DELAYS, DEFECTS, INTERFERENCES, IMPERFECTIONS, CYBER ATTACK, MALWARE OR OTHER ADVERSE INCIDENT.: NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY ANY USER FROM ULTRAPHARMRX OR OTHERWISE THROUGH OR FROM THE SITE OFFERINGS SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT.
EACH USER EXPRESSLY ACKNOWLEDGES AND AGREES THAT ULTRAPHARMRX SHALL NOT BE LIABLE, IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE), PRE-CONTRACT OR OTHER REPRESENTATIONS (OTHER THAN FRAUDULENT MISREPRESENTATIONS) OR OTHERWISE OUT OF OR IN CONNECTION WITH THE SITE OFFERINGS FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL AND/OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, IN ANY CASE, WHETHER OR NOT SUCH LOSSES OR DAMAGES WERE WITHIN THE CONTEMPLATION OF ULTRAPHARMRX AT THE DATE ON WHICH THE EVENT GIVING RISE TO THE LOSS OCCURRED,, THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION, IN THE AGGREGATE INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION AND ANY AND ALL OTHER TORTS. EACH USER HEREBY RELEASES ULTRAPHARMRX FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THE LIMITATIONS STATED HEREIN. IN NO EVENT SHALL ULTRAPHARMRX TOTAL LIABILITY TO ANY USER FOR ALL LOSS, COST, DAMAGE, LIABILITY OR EXPENSE (INCLUDING ATTORNEYS FEES AND COSTS) THAT THE USER MAY SUFFER OR INCUR, UNDER ANY THEORY OF LIABILITY, IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE, EXCEED THE LESSER OF THE AMOUNT PAID BY THE USER, IF ANY, FOR THE RIGHT TO ACCESS OR PARTICIPATE IN ANY ACTIVITY RELATED TO THE SITE OFFERINGS OR FIVE HUNDRED DOLLARS ($500.00). ANY CLAIMS ARISING OUT OF THE USE OF THE SITE OFFERINGS AND THE OTHER PRODUCTS AND SERVICES OFFERED BY AND THROUGH SAME, MUST BE BROUGHT BY ANY USER OR ULTRAPHARMRX WITHIN ONE (1) YEAR OF THE DATE OF THE EVENT WHICH GAVE RISE TO THE CAUSE OF ACTION. THE NEGATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN EACH USER AND ULTRAPHARMRX. ACCESS TO THE SITE OFFERINGS WOULD NOT BE PROVIDED TO USERS WITHOUT SUCH LIMITATIONS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS ON LIABILITY AND IN SUCH JURISDICTIONS THE LIABILITY OF ULTRAPHARMRX SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
UltraPharmRx reserves the right to terminate the account of any user who infringes upon third-party copyrights or to remove any content or any other material or information available on or through the Site, at any time, for any reason. UltraPharmRx otherwise complies with the provisions of the Digital Millennium Copyright Act (“DMCA”) applicable to Internet service providers (17 U.S.C. § 512, as amended), and responds to clear notices of alleged copyright infringement. This Section describes the procedure that should be followed to file a notification of alleged copyright infringement with UltraPharmRx. If you have objections to copyrighted content or material made available on or through our the, you may submit a notification to our Designated Agent. Any notification to UltraPharmRx under 17 U.S.C. § 512(c) alleging copyright infringement must include the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted work; (b) an identification and location of the copyrighted work that such party claims has been infringed upon; (c) a written statement by such party that it has a good faith belief that the disputed use is not authorized by the owner, its agent or the law; (d) such party’s name and contact information, such as telephone number or e-mail address; and (e) a statement by such party that the above information in such party’s notice is accurate and, under penalty of perjury, that such party is the copyright owner or authorized to act on the copyright owner’s behalf. Contact us at for information or notice of claims.
UltraPharmRx reserves the right, in its sole discretion, to edit and/or delete any documents, information or Content appearing on the Site.
All material submitted by users through or in association with the Site Offerings including, without limitation, the Registration Data, shall be subject to the Privacy Policy.
The Agreement shall be treated as though it were executed and performed in New York, NY and shall be governed by and construed in accordance with the laws of the State of New York (without regard to conflict of law principles).
The parties hereby agree to arbitrate all claims that may arise under the Agreement. Without limiting the foregoing, should a dispute arise between the parties (including the Covered Parties) including, without limitation, any matter concerning the Site Offerings, the terms and conditions of the Agreement or the breach of same by any party hereto: (a) the parties agree to submit their dispute for resolution by arbitration before the American Arbitration Association (“AAA”) in New York, NY, in accordance with the then current Commercial Arbitration rules of the AAA; and (b) you agree to first commence a formal dispute proceeding by submitting a written description of the dispute, which shall include all relevant documents and information, and the proposed resolution. You may send the written description of any dispute you have with us by US Mail to UltraPharmRx,
Attention: Customer Service Department -
UltraPharmRx will contact you by letter at the billing address you provided to us or at the e-mail address you provided to us. You agree to negotiate with UltraPharmRx, or its designated representative in good faith about your problem or dispute. We may choose to provide you with a final written settlement offer after receiving your initial written description of the dispute (“Final Settlement Offer”). If we provide you with a Final Settlement Offer and you do not accept it, or we cannot otherwise satisfactorily resolve your dispute and you wish to proceed, you may give us notice of your intention to proceed to arbitration and commence arbitration proceedings with the AAA, in your county of residence. For claims of Ten Thousand Dollars ($10,000.00) or less, you can choose whether the arbitration proceeds in person, by telephone or based only on submissions. If the arbitrator awards you relief that is greater than our Final Settlement Offer, then we will pay all filing, administration and arbitrator fees associated with the arbitration and, if you retained an attorney to represent you in connection with the arbitration, we will reimburse any reasonable attorneys' fees that your attorney accrued for investigating, preparing and pursuing the claim in arbitration. Any award rendered shall be final and conclusive to the parties and a judgment thereon may be entered in any court of competent jurisdiction. Although we may have a right to an award of attorneys' fees and expenses if we prevail in arbitration, we will not seek such an award from you unless the arbitrator determines that your claim was frivolous.
To the extent permitted by law, you agree that you will not bring, join or participate in any class action lawsuit as to any claim, dispute or controversy that you may have against the Covered Parties and/or their respective employees, officers, directors, members, representatives and/or assigns. You agree to the entry of injunctive relief to stop such a lawsuit or to remove you as a participant in the suit. You agree to pay the attorney's fees and court costs that any Covered Party incurs in seeking such relief. This provision preventing you from bringing, joining or participating in class action lawsuits: (i) does not constitute a waiver of any of your rights or remedies to pursue a claim individually and not as a class action in binding arbitration as provided above; and (ii) is an independent agreement. You may opt-out of these dispute resolution provisions by providing written notice of your decision within thirty (30) days of the date that you first access the Site.
In accordance with Cal. Civ. Code Sec. 1789.3, California State resident Users may file grievances and complaints with the California Department of Consumer Affairs, 400 R Street, Ste. 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to [email protected].
Proposition 65, officially the Safe Drinking Water and Toxic Enforcement Act of 1986, is a law that requires warnings be provided to California consumers when they might be exposed to chemicals identified by California lawmakers as causing cancer or reproductive toxicity. The warnings are intended to help California State consumers make informed decisions about their exposures to these chemicals from the products they use. The California Office of Environmental Health Hazard Assessment (“OEHHA”) administers the Proposition 65 program and publishes the listed chemicals, which includes more than 850 chemicals. In August 2016, OEHHA adopted new regulations, effective on August 30, 2018, which change the information required in Proposition 65 warnings. We are providing the following warning for products linked to this page:
WARNING:Bisphenol A (BPA): Product containers may have linings containing bisphenol A (BPA), a chemical known to the State of California to cause harm to the female reproductive system. Jar lids and bottle caps may also contain BPA. You can be exposed to BPA when you ingest Products packaged in these containers. For more information go to: www.P65Warnings.ca.gov/BPA.
Additional Information about Proposition 65
For background on the new Proposition 65 warnings, see https://www.p65warnings.ca.gov/new-proposition-65-warnings. Proposition 65 and its regulations are posted at https://oehha.ca.gov/proposition-65/law/proposition-65-law-and-regulations.
To the extent that anything in or associated with the Site Offerings is in conflict or inconsistent with the Agreement, the Agreement shall take precedence. UltraPharmRx failure to enforce any provision of the Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision.
Nothing contained in this Agreement shall give either party the right to bind the other or be deemed to constitute either party as agent for or partner of the other.
UltraPharmRx may assign its rights and obligations under the Agreement, in whole or in part, to any party at any time without notice to user. The Agreement is not assignable by you, and you may not delegate your duties under it.
In the event that any provision of this Agreement is found to be void and unenforceable by a court of competent jurisdiction, then such unenforceable provision shall be deemed modified so as to be enforceable (or if not subject to modification, then eliminated herefrom) to the extent necessary to permit the remaining provisions to remain in full force and effect.
If you have any questions about the Agreement, Site Offerings or the practices of UltraPharmRx, you may utilize the contact method applicable to the subject matter of your inquiry, as set forth on the “Contact Us” page of the Site, or you can e-mail us at: [email protected]; call us at: 877-260-6968; or send us U.S. mail to:
UltraPharmRx (d/b/a UltraPharmRx),
If you are from any of the following states you will be required to have a video consultation. The states that do not provide asynchronous tele-medicine are as follows.
NH, DE, LA, NJ, NM, WV and ID
The UPRx mobile message service (the "Service") is operated by UltraPharmRx (“UPRx”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to UPRx’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of UPRx through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with UPRx. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +1-(848) 288-9969 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other UPRx mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +1-(848) 288-9969 or email [email protected].
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
This Privacy Policy (“Privacy Policy”) describes the types of information we may collect from you or that you may provide to UltraPharmRx.com and its affiliates, (collectively, “UltraPharmRx UltraPharmRx,” “we,” “our,” or “us”), and our data protection practices for collecting, using, maintaining, protecting and disclosing such information when you visit any UltraPharmRx website that links to this Privacy Policy (including ultrapharmrx.com (collectively, our “Website”), use any affiliated mobile applications (the “Apps”), or otherwise provide data to UltraPharmRx. We refer to the Website, Apps, and other services provided by UltraPharmRx together in this Privacy Policy as the “Services.” This Privacy Policy is incorporated into our Terms of Use. All capitalized terms used in this Privacy Policy but not defined herein have the meanings assigned to them in the Terms of Use.
If you are a California resident, please click our Privacy Information for California Residents for more information.
This policy does not apply to information collected by: the physician or healthcare provider that we contract with; any third party, including through any application or content (including advertising) that may link to or be accessible from or on our Website.
This Privacy Policy contains the following sections:
We obtain information about you through the means discussed below when you use the Services. Please note that we require certain types of information necessary to offer our Services safely and thoroughly. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use part or all of our Services.
We collect a variety of information that you provide directly to us. For example, we collect information from you through:
The specific types of information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of data we collect directly from you includes:
information by which you are personally identified, including your name, billing address, telephone numbers, date of birth, credit/debit card number (for payment purposes), demographic information (gender and age). Additional information we may collect directly from you includes your medical history and health information (medical conditions, treatment options, physician referrals, prescriptions, and lab results or other related health information, such as your physical and emotional characteristics).
This section discusses the information we collect about how you use our services and the devices you use to access those Services. As discussed further below, we and our service providers (which could be third party companies that work with us or on our behalf), may use a variety of systems or technologies, including analytics, cookies, and other tools, to help collect this data.
Our Websites. When you navigate through or interact with our Websites, we collect and analyze details of your visits to our Website which may include but is not limited to: your device information (IP address, browser types browser language, operating system, the state or country from which you accessed the Services), software and hardware attributes (including device IDs) referring and exit pages and URLs, platform type, click count, files downloaded, domain names, landing pages, pages viewed and of the order of the pages, the amount of time spent on particular pages, the terms you use in searches on our sites, when and time you used in the Services, error logs, and other similar information.
Location Information. When you use the Services, we and our service providers may automatically collect general location information (e.g., IP address, city/state and or postal code associated with an IP address) from your computer or mobile device to customize the Services, content promotional offers, and related information to enhance user experience. This allows us to enable access and increased services based on a user’s general location information .
Before collecting your GPS location information we will ask your permission. In such instances, we will use your precise geo-location information to provide customized services, content, promotional offers and other information that may be of interest to you. If you no longer wish for us and our service providers to collect and use GPS location information, you may disable the location features on your device. Please see your device manufacturer settings.
Our Use of Cookies and Similar Online Tools. o collect the information discussed in this Section, we and our service providers (including Google Analytics, Google Shopping, Google Adwords, Bing Ads, Bing Webmaster Tools, and Facebook) use web server logs, cookies, tags, SDKs, tracking pixels, and other similar tracking technologies. We use these technologies to offer you a more tailored experience
If we adopt additional technologies, we might also gather information through other channels and methods.
Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please check the “Help” section of your browser for more information (e.g., Apple Safari; Internet Explorer; Mozilla Firefox; or Google Chrome). Please note that by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings.
We may collect some information from you (including your name, email address, and any comments or content you post relevant to us) if you engage in certain social medial sites (“liking” or “following” us on Facebook, Instagram, Twitter or other social medial sites. We are not responsible for the information you share with these social media sites and your interactions with and engagements on these sites are governed by the privacy policies of the respective sites.
If you “like” or “follow” us on Facebook, Instagram, Twitter, or other social media sites, we may collect some information from you including your name, email address, and any comments or content you post relevant to us. We also collect your information if you sign up for one of our promotions or submit information to us through social media sites.
Our third parties and intermediaries, such as the physicians, medical professionals, and pharmacies with whom we partner to provide you with the Services and their health care services, sub-contractors in technical, advertising networks, analytics providers, and search information providers. These parties will also provide us additional information.
When you set up an account with UltraPharmRx, you are creating a direct customer relationship with UltraPharmRx that enables you to access and/or utilize the various functions of the Site Offerings as a user. As part of that relationship, you may provide certain personal information to UltraPharmRx that we do not consider to be “protected health information” or “medical information,” such as your name, email address, mailing/billing address and telephone number.
However, where you request Prescription Medications or otherwise request certain UltraPharmRx Products, you may also provide certain health or medical information that may be protected under applicable laws, rules and regulations, such the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments (collectively, “HIPAA”). UltraPharmRx is not considered a “covered entity” under HIPAA; provided, however, that our Healthcare Providers are “covered entities” under HIPAA and, in connection therewith, UltraPharmRx may, in some cases, be a “business associate” of the Healthcare Providers. It is important to note that HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to all of your transactions or communications with UltraPharmRx. To the extent UltraPharmRx is deemed a “business associate” however, and solely in its role as a business associate, UltraPharmRx may be subject to certain provisions of HIPAA with respect to “protected health information,” as defined under HIPAA, that you provide to the Healthcare Providers (“PHI”). In addition, any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, “Protected Information”), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under this Privacy Policy. Protected Information does not include information that has been de-identified in accordance with applicable laws.
We use the information that we collect about you or that you provide to us for the following purposes:
While providing services, we may use your information to:
We may use third-party web analytics services such as those of Google Analytics, and Cartstack on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; analyze unique user interaction across multiple browsers or devices to better tailor services and features; and provide certain features to enhance user experience. If you have a Google account with personalized advertising enabled, through Google Signals, we will be able to gather and analyze engagement information from across the various devices you use to access the Services. To prevent Google from using your information for analytics (including cross-device tracking for personalization purposes), you may install the Google Analytics Opt-out Browser Add-on by clicking here. To opt out of Google Signals, open your “Settings” app, locate and click on “Google,” select “Ads,” and turn ON “Opt out of Ads Personalization.” You may also be able to disable cross-device tracking through your Android or Apple device-based settings.
If you receive an email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners contained in our email. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
The Services may integrate third-party advertising technologies (e.g., ad networks and ad servers such as Facebook, Google Ad Words, YouTube, Bing, Criteo and others) that use cookies and other technologies to deliver relevant content and advertising for UltraPharmRx products on the Services, as well as on other websites you visit and other applications you use. The ads may be based on a myriad of factors such as the content of the page you are visiting, information you enter such as your searches, demographic data, and other information we collect from you. There is a change these ads will be based on your current activity or your activity over time and across other websites and online services.
We sometimes provide our customer information (such as email addresses) to service providers, who may “match” this information in de-identified form to cookies (or mobile ad identifiers) and other proprietary IDs, in order to provide you with more relevant ads when you visit other websites and mobile applications.
We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your device you use to access the Services by non-affiliated third-party advertising network services. For more information on browser advertising and how you can generally control cookies from being put on your device to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices to opt-out of curtained advertising from companies that participate in those programs. If you are interested in more information about Criteo’s privacy practices or opting-out of Criteo’s advertising services, you may view their Privacy Policy. To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ads Settings page. We cannot control these opt-out links or if any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.
Even if you exercise any of the opt out choices above, you will still see advertising when you use the Services, but it will not be tailored to you based on your online behavior over time.
Our mobile applications my deliver tailored in-application advertisements to you when they are in use. We may use third-party service providers to deliver such advertisements on mobile applications or for mobile application analytics. Each operating system, iOS for Apple phones, Android for Android devices, and Windows for Microsoft devices provides its own instructions on how to prevent the delivery of tailored in-application advertisements. We cannot control how the applicable platform operator allows you to control personalized in-application advertisements. Should you wish to opt out of tailored in-application advertisements, you should contact the platform provider for further details on how to do so. You may review the support materials and/or the device settings for the respective operating systems to opt-out of tailored in-app advertisements
Certain web browsers have a Do Not Track (“DNT”) a privacy preference setting that allows users to limit the web browser’s ability to collect information on the user. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, which is why we provide the opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals. You can learn more about Do Not Track here.
We may share your information for our business purposes in the following ways:
If you do not want us to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests, contact us using the information below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law.
This Privacy Policy does not address, nor are we responsible for, the privacy, information, or other practices, including data privacy and security processes and standards of any third parties, including physicians and other health care providers using the Services, the manufacturer of your mobile device and other IT hardware and software, and any other third-party mobile application, website, or service to which our Services may contain a link. These third parties may at times gather information from or about you. We are not responsible for the privacy practices of third-party websites. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services. We urge you to read the privacy and security policies of these third parties.
UltraPharmRx takes reasonable and responsible steps to ensure your information is protected against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no data transmission over the Internet, and no means of electronic or physical storage, is ever completely secure. .Thus, you acknowledge and accept that you provide your personal information at your own risk and we cannot guarantee the security of such information transmitted to, through, or on our Services or via the Internet. You can help protect your Personal Data and other information by keeping your password to our Website confidential.
Where we have given you (or where you have chosen) a password that enables you to access the Services, you are responsible for keeping this password confidential. Please do not share your password with anyone. Information shared in public areas could be viewed by any user of our Services.
In accordance with the California Consumer Privacy Act (“CCPA”), we are required to provide you with some additional information on how we collect, use and share your personal information. These Privacy Provisions supplement and do not in any way limit the Privacy Policy set forth above and are only applicable to residents of California.
Further, if you are a California resident, the CCPA grants you the following rights:
For California residents, California law requires us to provide you with additional information pertaining to how we collect, use, and share your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).
Below is a list of categories of personal information we collect and disclose. In this Policy, we discuss the specific personal information we collect from and regarding our users. Under the CCPA, we are also required to provide you with the “categories” of personal information we collect and the categories of third parties to which we disclose personal information. Please note that certain information collected through the Services (e.g., medical information), is subject to various health data privacy laws, and is thus not subject to the CCPA. Please review the following chart to learn more about the categories of personal information we collect that are subject to the CCPA and the third parties to whom we disclose:
| Category of Personal Information | Categories of Third Parties to Which we Disclose |
|---|---|
| Commercial and transactional information (e.g., information about your purchases) | Service providers; our affiliates; health care providers and services; entities for legal and fraud prevention |
| Customer service data (e.g., information you provide through a chat or call with our UltraPharmRX's Customer Service Team ) | Service providers; our affiliates; health care providers and services; entities for legal and fraud prevention |
| Demographic and statistical data (e.g., your gender, interests based on products and services you use) | Service providers; our affiliates; entities for legal and fraud prevention |
| Financial information (e.g., credit card info collected by our payment processors) | Payment processors; service providers; our affiliates; entities for legal and fraud prevention |
| Geolocation information (e.g., general location and precise location, with your permission) | Service providers; our affiliates; entities for legal and fraud prevention |
| Internet or other network or device activity (e.g., IP address, browsing history, app usage) | Service providers; our affiliates; entities for legal and fraud prevention |
| Physical characteristics (e.g., photos of you) | Service providers; our affiliates |
| User-generated content (e.g., information you choose to post in our online forums) | Service providers; our affiliates; entities for legal and fraud prevention |
The business purposes for which we use the personal information we collect are: manage, facilitate, and improve the Services; research, marketing, and analytics; communicate with users; technical support and customer service; security and fraud prevention; and legal compliance and defense. For more information about how we use and share your personal information, please see the “Purposes for How We Use Your Information” and “How We Share and Disclose Your Information” sections of this Policy above.
CCPA Rights Disclosure. If you are a California resident, the CCPA permits you to make certain requests about your personal information. In particular, the CCPA allows you to request us to:
The CCPA also gives you the right to opt-out of the sale of your personal information. The CCPA further prohibits us from discriminating against you for exercising your rights under the law, including your right to request access to your personal information, to delete information, and to opt out of the sale of your personal information.
Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to you. We also will take reasonable steps to verify your identity before responding to a request.
If you are a California resident and you would like to exercise any of your data rights under California law, you can email us at [email protected]. Please include your full name, email address and residential address associated with your use of our Services, along with the rights you would like to exercise, so that we can process your request in an efficient manner. If you would like to receive a copy of your medical record in connection with your request, please indicate that in your email message. By requesting your medical record in this way, you are agreeing to receive your medical record in an unencrypted email message.
Sale of Personal Information. UltraPharmRx does not, and will not, sell information that identifies you such as your name, email address, phone number, or postal address. Like many companies with an internet presence, we do work with third parties that provide marketing and advertising services to us, including interest-based advertising services, and these third parties may place tags, pixels, cookies, beacons, and other similar tracking mechanisms on our Website and App and collect your online identifiers. Because of the CCPA’s broad definitions of “sale” and “personal information,” making certain online identifiers available to these companies so that they can provide marketing and advertising services to UltraPharmRx may be considered a “sale” under the CCPA. To opt out of sharing your information with participating third parties for interest-based advertising, please visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, and Your Online Choices. Please note that these opt-outs are device and browser based, so you will need to opt out on each of your devices and browsers. For more information, see the Online Analytics and Advertising Section above.
Shine the Light Disclosure. The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.
Under Nevada law, certain Nevada consumers may opt out of the sale (as such terms are defined under Nevada law) of “personally identifiable information” to a person who further licenses or sells such information to additional persons. We do not engage in such activity; however, if you are a Nevada resident who has purchased services from us, you may submit a request to opt out of any potential future sales under Nevada law by email at [email protected]. Please note that we will take reasonable steps to verify your identity and the authenticity of the request. Once verified, we will maintain your request in the event our practices change.
We keep your information for no longer than is necessary for the purposes for which it is processed. The length of time for which we retain information is determined by the purposes for which we collected and use it and/or compliance requirements of applicable laws.
We reserve the right to change this Privacy Policy and the terms of this Notice at any time to comply with any changes in the law, update our data collection and use practices, the features of our Services, or advances in technology. Any revised Privacy Policy will be accessible through the Services Site, please be sure to review it periodically. The date this Privacy Policy was last revised is identified at the top of the document. You are responsible for periodically monitoring and reviewing any updates to the Privacy Policy. If we make a material change to the Privacy Policy, we will provide you with appropriate notice in accordance with legal requirements. Your continued use of our Websites or Apps after such amendments (and notice, where applicable) will be deemed your acknowledgment of these changes to this Privacy Policy
If you have any questions, concerns, or complaints about this Privacy Policy or UltraPharmRx’s privacy practices, or otherwise need to contact us, please contact us at:
UltraPharmRx.com
[email protected]
UltraCore Meds LLC (collectively, “UltraPharmRx,” “we”, “us”, or “our”) own and operate the websites located at www.ultrapharmrx.com. The Sites are intended to facilitate the provision of the Services to registered users. The “Services” may include (i) providing individuals with information on health care and wellness (“Content”); (ii) providing individuals with access to technology-oriented tools for acne treatment; (iii) development and gathering of health care records and health care information with retention of the same for use in health care provider appointments, and communications; (iv) administrative support in connection with scheduling, and payment for health care provider services; and (v) telecommunications support for using the Services as a means of direct access to health care providers provided by UltraPharmRx and similar affiliated professional entities for communication, consultations, assessments, and treatment by such health care organizations and their providers.
These terms and conditions of use (“Terms of Use”) describe your rights and responsibilities with regard to the UltraPharmRx Sites that you may use to receive Services. Your access to and use of the Sites is subject to these Terms of Use, our Privacy Policy, as well as all applicable laws and regulations. In these Terms of Use, the terms “you” and “yours” refer to the person using the Services. Even though you may have arrived to the Sites through a website or mobile application operated or controlled by a third party, you understand and agree that these Terms of Use are entered into between you and UltraPharmRx. If you do not accept and agree to be bound by these Terms of Use, you are not authorized to access or otherwise use the Sites, Services or any information or Content provided through the Sites or Services. The Sites and Services are continually under development, and UltraPharmRx reserves the right to review or remove any part of these Terms of Use in its sole discretion at any time and without prior notice to you. Any changes to these Terms of Use are effective upon posting to the Sites.
Unless otherwise indicated, any new Content added to the Services is also subject to these Terms of Use upon posting to the Sites. If you disagree with these Terms of Use, your sole and exclusive remedy is to discontinue your use of the Sites and/or Services. Your continued use after a change has been posted constitutes your acceptance of the changes.
Certain of our Services are currently only available to individuals located in certain states. (See List of States.)
In order to qualify to use the Services, the following must be true:
You must have compatible computing and/or mobile devices, access to the Internet, and certain necessary software in order to use the Sites.
Medical consultations and messages will be reviewed within 24 hours of submission.
Telemedicine involves the delivery of health care services using electronic communications, information technology, or other means between a health care provider and a patient who are not in the same physical location. Telemedicine may be used for diagnosis, treatment, follow-up and/or related patient education, and may include, but is not limited to:
Medical doctors are licensed and regulated by the Medical Board of California.
(800) 633-2322
www.mbc.ca.gov/
Complaints may be filed online at http://www.mbc.ca.gov/
Breeze/Complaints.aspx or submitted in hard copy form. A Consumer Complaint Form, including instructions for completing it, may be found at http://www.mbc.ca.gov/
Consumers/Complaints/
Submit_By_Mail.aspx. A hard copy Consumer Complaint Form should be submitted to:
Medical Board of California
Central Complaint Unit
2005 Evergreen Street, Suite 1200
Sacramento, CA 95815
The Central Complaint Unit of the Medical Board of California can be contacted by phone at 1-800-633-2322 or 916-263-2382.
It is unlawful for any person who is not licensed under the Kansas Healing Arts Act to open or maintain an office for the practice of the healing arts in this State.
This office is maintained under the authority of a person who is licensed to practice the healing arts of Kansas.
Questions and concerns regarding this professional practice may be directed to:
Kansas State Board Of Healing Arts
800 SW Jackson, Lower Level-Suite A
Topeka, Kansas 66612
Phone: (785) 296-7413
Toll Free: 1(888) 886-7205
Fax: (785) 296-0852
Website: www.ksbha.org
Complaints about physicians, as well as other licensees and registrants of the Oregon Medical Board, including physician assistants, acupuncturists, and surgical assistants may be reported for investigation to:
Oregon Medical Board
Investigations Manager
1500 SW 1st Ave. #620
Portland, OR 97201
P: (971) 673-2702
Toll Free: 1(877) 254-6263
https://www.oregon.gov/omb/investigations/pages/how-to-file-a-complaint.aspx
Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists, and surgical assistants may be reported for investigation to:
Texas Medical Board
Attention: Investigators
333 Guadalupe, Tower 3, Suite 610
P.O Box 2018, MC-263
Austin, TX 78768-2018
Assistance in filing a complaint is available by calling 1-800-201-9353. For more information, visit www.tmb.state.tx.us
Las quejas sobre médicos, asi como sobre otros profesionales acreditados e inscritos del Consejo Médico de Tejas, incluyendo asistentes de médicos, practicantes de acupuntura y asistentes de cirugia, se pueden presentar en la siguiente dirección para ser investigadas:
Texas Medical Board Attention: Investigations 333 Guadalupe, Tower 3, Suite 610 P.O. Box 2018, MC-263 Austin, Texas 78768-2018
Si necesita ayuda para presentar una queja, lame al: 1-800-201-9353, Para obtener más información, visite nuestro sitio web en www.tmb.state.tx.us.
UltraPharmRx understands the importance of confidentiality and privacy regarding your health information. UltraPharmRx will act in accordance with HIPAA to protect your private health information.
UltraPharmRx does not provide any medical services, including via the Sites and Services. Rather, UltraPharmRx provides a technology platform for you to access a health care provider employed or contracted with UltraPharmRx physicians or similar affiliated professional entities and obtain access to additional information, which you may or may not choose to utilize in planning your health care and wellness. The health and wellness resources made available through our Services are not a substitute for direct in-person health care services in all cases. The decision to focus on diagnosis, treatment recommendations, or both, rests with you and the health care provider. You understand that by coordinating and in certain cases consulting with UltraPharmRx or affiliate health care provider through the Services, you are not entering into a provider-patient relationship with UltraPharmRx itself.
By accepting the Terms of Use, you agree and consent to UltraPharmRx, UltraPharmRx affiliates, or health care providers sending you disclosures, notices, messages, reports, and other communications. It is your responsibility to monitor these communications. You acknowledge and agree that you will not hold us or any UltraPharmRx affiliate liable for any loss, injury, or claim of any kind resulting from your failure to read these communications or for your failure to comply with any treatment recommendations contained in these communications.
In some cases, a UltraPharmRx physician or affiliated health care provider may use the Services to provide advice or treatment to you. A health care provider consulting with you through the Services may not have the benefit of information that would be obtained by examining you in person and observing your physical condition, in each instance. Therefore, the health care provider may not be aware of facts or information that may affect his or her opinion regarding a potential diagnosis or treatment recommendation. To reduce the risk to you of this limitation, UltraPharmRx strongly encourages you to provide all relevant information and discuss any and all diagnosis and treatment options with a health care provider. Moreover, a health care provider utilizing UltraPharmRx may be limited by state law in prescribing certain medications to you without first conducting an in-person physical examination. By deciding to engage the Services, you acknowledge and agree that you are aware of these limitations and agree to assume the risk of these limitations. Furthermore, you agree and accept that: (i)any diagnosis you may receive is limited and, in some cases, provisional;
(ii) the health care services are not intended, in all cases, to replace a full medical evaluation or an in-person visit with a health care provider; (iii) a health care provider acting through the Services may not have important information
that is usually obtained through a “hands-on” physical examination; and (iv) the absence of a physical examination may affect the health care provider’s ability to diagnose any potential condition, disease or injury.
Except for specific communications received from your UltraPharmRx physician or affiliate health care organizations and providers, none of the Content you receive through the Sites should be considered medical advice.
Although certain parts of the Sites are accessible by any individual, you are obligated to register with UltraPharmRx in order to access the Services. The Services are available only to users who have registered with UltraPharmRx and to other persons affiliated with UltraPharmRx who have been granted accounts with usernames and passwords (“Secure Users”). If you are a Secure User, you agree to provide information that is accurate, complete and correct, and to accurately maintain and update any information about yourself that you have provided to UltraPharmRx. If you do not maintain such information, or UltraPharmRx has reasonable grounds to suspect as much, UltraPharmRx has the right to suspend or terminate your account and your use of the Services. You agree to keep confidential your username and password and to exit from your Secure User account at the end of each session. You are responsible for all activities that occur under your account and for maintaining the confidentiality of your password. You are responsible for changing your password promptly if you think it has been compromised. You may not transfer or share your password with anyone, or create more than one account. You may not use anyone else’s account at any time. UltraPharmRx explicitly disclaims liability for any and all losses and damages arising from your failure to comply with this section. You acknowledge and agree that: (1) all or any part of the Sites may not be accessible at any time, for any period, or for any reason; and (2) UltraPharmRx will not be liable if for any reason all or any part of the Sites are unavailable at any time or for any period.
Subject to your compliance with these Terms of Use, we hereby grant to you a personal, limited, revocable, non-exclusive, and nontransferable right to view, download, access, and use the Sites in the United States and to use the Services solely for your personal and non-commercial use and only as permitted under these Terms of Use, the Consent to Telehealth, and the Privacy Policy.
As between UltraPharmRx and you, UltraPharmRx is the sole and exclusive owner of all right, title and interest in and to the Sites and their content, features and functionality, other Content, and all intellectual property rights therein, and any suggestions, ideas or other feedback provided by you.
The Sites may contain hyperlinks or references to other websites (“Linked Sites”) operated by third parties. The Linked Sites may not be under our control, therefore, we are not responsible for the information, products or services described thereon, or for the content of any Linked Site, including, without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. We are providing these Linked Sites to you only as a convenience, and the inclusion of any link does not necessarily imply endorsement of the Linked Site or any association with its operators. Your use of these Linked Sites is at your own risk, and we are not liable to you in any way, either directly or indirectly, for any content, errors, damage or loss caused by or in connection with use of or reliance on information contained in or provided to Linked Sites.
You may have arrived to the Sites through a Linked Site, including a Linked Site controlled by a parent, subsidiary or affiliate of UltraPharmRx. You understand and agree that we are not responsible for the information, products or services described on those Linked Sites and only these Terms of Use will apply to your use of or access to the Sites.
The Terms of Use will remain in full force and effect as long as you continue to access or use the Sites or Services. You may terminate the Terms of Use at any time by discontinuing use of the Sites. Your permission to use the Sites automatically terminates if you violate these Terms of Use.
UltraPharmRx may terminate or suspend any of the rights granted by these Terms of Use and your access to and use of the Sites or Services with or without prior notice, for any reason, and at any time. The following provisions survive the expiration or termination of these Terms of Use for any reason whatsoever: Disclaimer of Warranties; Limitation of Liability; Indemnification; Governing Law, Dispute Resolution, Venue, Severability of Provisions; No Waiver; and Assignment.
After such termination, UltraPharmRx will have no further obligation to provide the Services, except to the extent an affiliated professional entity is obligated to provide you access to your health records or is required to provide you with continuing care under applicable legal, ethical and professional obligations to you.
YOU EXPRESSLY AGREE THAT USE OF THE SITES IS AT YOUR SOLE RISK. YOU ACKNOWLEDGE AND AGREE THAT THE SITES AND ANY SERVICES ARE PROVIDED THROUGH THE SITES ON AN “AS IS” AND “AS AVAILABLE” BASIS. UltraPharmRx AND ITS AFFILIATES, INCLUDING WITHOUT LIMITATION ALL AFFILIATED PROFESSIONALS, PROFESSIONAL ENTITIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, MANAGERS,
PARTNERS, MEMBERS, EMPLOYEES, AND AGENTS (COLLECTIVELY “RELATED PERSONS”) MAKE NO REPRESENTATIONS OR WARRANTIES AND EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SITES AND SERVICES INCLUDING, BUT NOT LIMITED TO, ANY REPRESENTATIONS OR WARRANTIES WITH RESPECT TO FITNESS FOR A PARTICULAR USE OR PURPOSE, NONINFRINGEMENT, TITLE, AVAILABILITY, SECURITY, OPERABILITY, CONDITION, QUIET ENJOYMENT, VALUE, ACCURACY OF DATA, FREEDOM FROM VIRUSES OR MALWARE, COMPLETENESS, TIMELINESS, FUNCTIONALITY, RELIABILITY, SEQUENCING OR SPEED OF DELIVERY OR SYSTEM INTEGRATION. WE MAKE NO WARRANTIES OR REPRESENTATIONS THAT YOUR USE OF THE SITES OR SERVICES WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES.
TO THE FULLEST EXTENT OF APPLICABLE LAW, NEITHER UltraPharmRx NOR ITS RELATED PERSONS WILL BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE SITES. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY OR USEFULNESS OF THE SITES. FURTHERMORE, UltraPharmRx DOES NOT GUARANTEE THAT THE SITES WILL BE UNINTERRUPTED, OR FREE FROM ERROR, DEFECT, LOSS, DELAY IN OPERATION, CORRUPTION, CYBER ATTACK, VIRUSES, INTERFERENCE, HACKING, MALWARE, OR OTHER SECURITY INTRUSION, AND UltraPharmRx DISCLAIMS ANY LIABILITY RELATING THERETO.
YOU UNDERSTAND AND AGREE THAT ANY CONTENT, MATERIAL AND/OR INFORMATION OBTAINED THROUGH THE USE OF THE SITES ARE USED AT YOUR SOLE RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER OR MOBILE PHONE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, MATERIAL AND/OR INFORMATION.
YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS SECTION, IN NO EVENT WILL UltraPharmRx, ITS RELATED PERSONS OR ENTITIES OR LICENSORS BE LIABLE TO YOU OR TO ANY PARTY FOR ANY CLAIMS, LIABILITIES, LOSSES, COSTS OR DAMAGES UNDER ANY LEGAL OR EQUITABLE THEORY, WHETHER IN TORT (INCLUDING NEGLIGENCE), CONTRACT, WARRANTY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS, INCLUDING DEATH, ARISING OUT OF OR IN CONNECTION WITH ANY ACCESS, USE OF (OR INABILITY TO USE) THE SITES OR ANY SERVICES PROVIDED THROUGH THE SITES, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITES. THIS IS TRUE EVEN IF UltraPharmRx OR RELATED
PERSONS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit liabilities, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such applicable law.
You agree to indemnify, defend, and hold harmless UltraPharmRx, its affiliates (including without limitation all affiliated professionals and professional entities), subsidiaries, and their directors, officers, employees, contractors, licensors, representatives, proprietors, partners, shareholders, servants, principals, agents, assigns, and attorneys harmless from and against any and all third-party suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including, without limitation, reasonable attorneys’ fees, litigation expenses, and accounting fees), relating to or arising from, or alleged to arise from, your use of materials or features available on the Site.
UltraPharmRx reserves the right at any time and for any reason to modify, or temporarily or permanently discontinue, the Sites or Services or any portion thereof, with or without notice. You agree that UltraPharmRx shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site or Services.
PAYMENTYou agree to pay all fees due for services requested. You will see a prompt for your payment details, such as your credit card information and any promotional codes you may have. By entering your payment information and submitting your request, you authorize us, our affiliates, or our third-party payment processors to charge the amount due.
GOVERNING LAW; DISPUTE RESOLUTION; ARBITRATION; VENUE; SEVERABILITY OF PROVISIONSPLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND UltraPharmRx TO RESOLVE ALL DISPUTES BETWEEN US AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM UltraPharmRx.
These Terms of Use and your use of the Sites shall be governed by the laws of the State of New York, without giving effect to the principles of conflict of laws. Any dispute arising under or relating in any way to these Terms of Use will be resolved exclusively in the County of Nassau, New York. The parties agree that the Supreme Court of the State of New York located in Nassau County, New York shall have exclusive personal jurisdiction, subject matter jurisdiction, and venue for any such claim.
All parts of these Terms of Use apply to the maximum extent permitted by law. UltraPharmRx and you both agree that if we cannot enforce a part of this contract
as written, then that part will be replaced with terms that most closely match the intent of the part we cannot enforce, to the extent permitted by law.
The invalidity of part of these Terms of Use will not affect the validity and enforceability of the remaining provisions. The section headings are for convenience only and do not have any force or effect.
No waiver by UltraPharmRx of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by UltraPharmRx to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
You agree that any violation, or threatened violation, by you of these Terms of Use constitutes an unlawful and unfair business practice that will cause us irreparable and unquantifiable harm. You also agree that monetary damages would be inadequate for such harm and consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate. These remedies are in addition to any other remedies we may have at law or in equity.
You may not assign any of your rights under this agreement, and any such attempt will be null and void.
UltraPharmRx reserves the right to remove any content or any other material or information available on or through our Sites, at any time, for any reason. UltraPharmRx otherwise complies with the provisions of the Digital Millennium Copyright Act (“DMCA”) applicable to Internet service providers (17 U.S.C. § 512, as amended), and responds to clear notices of alleged copyright infringement. This Section describes the procedure that should be followed to file a notification of alleged copyright infringement with UltraPharmRx
Notification of Claimed Copyright Infringement. If you have objections to copyrighted content or material made available on or through our Sites, you may submit a notification to our Designated Agent at the following address: [email protected]
Any notification to UltraPharmRx under 17 U.S.C. § 512(c) alleging copyright infringement must include the following information:
Uses and disclosures of your protected health information that do not require an authorization
Treatment. For example, doctors, nurses, and other staff members involved in your care will use your PHI to coordinate your care or to plan a course of treatment for you.
Payment. For example, we may disclose information regarding your medical procedures and treatment to your insurance company to arrange payment for the services provided to you.
Health Care Operations. For example, we may disclose your PHI for billing or interpreter support. We may use your PHI to conduct an evaluation of the treatment and services provided or to review staff performance.
Communicating with You. We will use your PHI to communicate with you about a number of important topics, including information about your care, treatment options and other health-related services
We may also contact you at the email, phone number or address that you provide, including via text messages, for these communications. If your contact information changes, it is important that you let us know. We will only provide you a link via text or e-mail which will require you to verify yourself prior to opening the message within the our messaging portal.
Business Associates. At times, we need to disclose your PHI to persons or organizations outside our who assist us with our payment/billing and health care operations. We require these business associates and their subcontractors to appropriately safeguard your PHI.
Other Uses and Disclosures. We may be permitted or required by law to make certain other uses and disclosures of your PHI without your authorization. Subject to conditions specified by law, we may release your PHI:
Uses and disclosures of your protected health information based on a signed authorization
Except as outlined above, we will not use or disclose your PHI for any other purpose unless you have signed a form authorizing the use or disclosure. You may revoke an authorization in writing, except to the extent we have already relied upon it.
In some situations, a signed authorization form is required for uses and disclosures of your PHI, including:
Access to Your PHI. You can access and inspect paper or electronic copies of certain PHI that we maintain about you. You may readily access much of your health information without charge using the following link: [email protected] In line with set fees under federal and state law, we may charge you for a copy of your medical records.
Amendments to Your PHI. You can request amendments, or changes, to certain PHI that we maintain about you that you think may be incorrect or incomplete. All requests for changes must be in writing, signed by you or your representative, and state the reasons for the request. If we decide to make an amendment, we may also notify others who have copies of the information about the change. Note that even if we accept your request, we may not delete any information already documented in your medical record. You can make such requests by contacting [email protected] or directly inside your account under contact section.
Accounting for Disclosures of Your PHI. In accordance with applicable law, you can ask for an accounting of certain disclosures made by us of your PHI. This request must be in writing and signed by you or your representative. This does not include disclosures made for purposes of treatment, payment, or health care operations or for certain other limited exceptions. An accounting will include disclosures made in the six years prior to the date of a request.
Restrictions on Use and Disclosure of Your PHI. You can request restrictions on certain of our uses and disclosures of your PHI for treatment, payment, or health care operations. We are not required to agree but will attempt to accommodate reasonable requests when appropriate.
Restrictions on Disclosures to Health Plans. You can request a restriction on certain disclosures of your PHI to your health plan. We are only required to honor such requests when services subject to the request are paid in full. Such requests must be made in writing and identify the services to which the restriction will apply.
Confidential Communications. You can request that we communicate with you through alternative means or at alternative locations, and we will accommodate reasonable requests. You must request such confidential communication in writing to each department you would like to accommodate the request.
Breach Notification. We are required to notify you in writing of any breach of your unsecured PHI without unreasonable delay and no later than 60 days after we discover the breach.
Complaints. If you believe your privacy rights have been violated, you can file a complaint with the UltraPharmRx privacy officer by contacting [email protected] or calling 1-877-260-6968.
You can also file a complaint with the Secretary of the U.S. Department of Health and Human Services in Washington D.C.
A complaint must be made in writing and will not in any way affect the quality of care we provide you.