Frequently Asked Questions


Who is Ultra Pharm Rx for?
Ultra Pharm Rx is a direct-to-consumer telehealth company that connects potential patients with providers for the treatment of Erectile Dysfunction. ULTRA PHARM RX is for individual males over the age of 18 in the United States who have been diagnosed for ED by a licensed physician and do not want an in-person doctor's visit and who want an increased chance of stronger and longer-lasting erections.
No, you do not need a prescription. The physicians on the Ultra Pharm Rx platform will write a prescription if they deem it safe and appropriate after your online visit.
We use licensed pharmacies that are online-only that provide the FASTEST and SAFEST way to get prescription medication delivered right to your door. At this time, we are unable to ship prescriptions to a pharmacy of your choice because it would raise the cost of prescriptions too high for our customers.
In order to prescribe medicine, a physician has to be licensed in the state where the patient is located. So, Ultra Pharm Rx is only available in the states where physicians on the Ultra Pharm Rx platform are licensed. But we’re expanding rapidly. If we’re not available in your state, please email [email protected] and we’ll put it at the top of our to-do list. ULTRA PHARM RX is not available in United States territories or internationally.
All of the physicians are U.S. licensed healthcare professionals. Each doctor or nurse practitioner undergoes an extensive background check and license verification process.
We take your privacy and the security of your information very seriously. We’ve designed Ultra Pharm Rx to comply with all relevant privacy laws and have implemented strict security protocols to protect your information. For further details please read our Privacy & Legal or our Terms & Conditions.
UltraPharmRx offers a variety of plans that include Sildenafil and Tadalafil. Plans start at $16 per month. You can view the available plan options in the account sign up process.
Tadalafil remains in the body longer, as long as 36 hours in most cases, and thus has a longer window of opportunity. Sildenafil, however, has a shorter four- to six-hour active time frame. For men that want to be able to have intercourse at any time, Tadalafil might be the better choice. Tadalafil can also be taken daily. Sildenafil is prescribed for use as needed. This might be a better choice for individuals who are looking to plan a special occasion.
If you ordered Sildenafil or Tadalafil, but it didn't work out very well for you, please let our Ultra Pharm Rx-affiliated medical team know and they will review your chart to see if another treatment is recommended. You can reply to the email our physician team sent you about your prescription to get another treatment plan prescribed, or log into your ULTRA PHARM RX account, go to your MEMBERSHIP tab, and click "Switch Plans." From there, you can choose a new treatment plan.
Our ULTRA PHARM RX affiliated providers will write your prescription if medically appropriate after completion of your medical profile and digital consultation.
Prescription treatments can not be refunded or returned. If an error occurred please reach out to [email protected] or by chat on our website.
ULTRA PHARM RX is a service that makes getting the treatment you need possible from the comfort of your home at affordable prices. No more in-person doctor visits. No awkwardness or waiting for appointments.